Job Actions

Job Information

CUSTOMER CONTACT ASST
DOVER AFB DE 19902
Category: Other
  • Your pay will be discussed at your interview

Job code: lhw-e0-88393006

Company Profile

Army & Air Force Exchange Service

Contact Company


Local Information

Laugh while you Look

Sponsored Ads

Summary

  Job posted:   Tue Apr 17, 2018
  Distance to work:   ? miles
       
  1 Views, 0 Applications  
 
CUSTOMER CONTACT ASST
#

Job Description
RESPONDS TO CUSTOMER INQUIRIES IN THE CUSTOMER CONTACT CENTER. ACTIVELY EVALUATES CUSTOMERS NEEDS BY LISTENING, PROVIDING SOLUTIONS AND MAKING RECOMMENDATIONS TO MAXIMIZE CUSTOMER SATISFACTION AND EXCHANGE BRAND LOYALTY.
# Job Qualifications
COMPLETION OF HIGH SCHOOL OR EQUIVALENT. CALL CENTER, CLERICAL/ADMINISTRATIVE OFFICE EXPERIENCE PREFERRED. MUST POSSESS THE ABILITY, KNOWLEDGE AND SKILL TO OPERATE/USE MICROSOFT OFFICE SUITE.
If a sufficient number of qualified candidates do not apply, the minimum qualifications may be lowered without reposting.
# Additional Qualifications/Requirements
WE ARE LOOKING FOR A MOTIVATED ASSOCIATE FOR OUR BRAND NEW MILITARY STAR CARD AMBASSADOR POSITION! THIS IS AN RPT POSITION AT THE 2-1 LEVEL SO IT IS A PROMOTION FOR ALL CURRENT STORE ASSOCIATES, SR. STORE ASSOCIATES, FOOD SERVICE WORKERS AND LABORER/STOCKERS. IT WILL BE A LATERAL FOR ALL CURRENT ICAS, OPS AND SUPERVISORS. THIS POSITION WILL FOCUS ON GETTING THE WORK OUT ABOUT MILITARY STAR CARD TO OUR CUSTOMERS AND THE BASE COMMUNITY. THERE WILL BE A LARGE FOCUS ON GENERATING NEW APPLICATIONS. INTERESTED APPLICANTS FOR THIS POSITION SHOULD BE FRIENDLY, OUTGOING, ENERGETIC AND HAVE A PASSION FOR THE BENEFITS OF THE MILITARY STAR CARD. IF YOU HAVE ANY QUESTIONS ABOUT THIS POSITION, PLEASE CONTACT HR.
*Vacancy Number:* H-009459-2018
*Job Title:* CUSTOMER CONTACT ASST
*Exchange Location:* United States - Delaware - Dover AFB
*Facility Name:* DOVER MAIN STORE
*Employment Category:* Regular Part Time
*Career Area:* Retail Specialist
*Job Grade:* 2
*Job Tier:* 1
*Supervisor:* No
*Salary Minimum:* $9.95
*Salary Maximum:* $18.51
*Number of Positions Remaining:* 1
*Removal Date:* 21-Apr-2018

More Information »